Confirming an account

Last updated: Mar 10, 2017 02:32PM EST
When you sign up for a TED.com account, you’ll receive an email to confirm your account. Clicking the link in the email will confirm your account and take you to a welcome page.

Here are a few common problems you may encounter, and possible solutions:

You didn’t receive a confirmation email.
  1. Check your spam and trash folders
  2. If you can’t find the email, request a new confirmation link.

Clicking the link in your email takes you to the ‘Resend confirmation’ page.

Try copy/pasting the link in your browser’s address bar.

Or

It may be that your link has expired. Resend the confirmation email to receive a new link.

Or

Your account is already confirmed. Go to TED.com to see if you’re logged in. You’ll know you’re logged in if the ‘Log in’ button in the upper right-hand corner has been replaced with an image place-holder.



If you’re not logged in, you may need to clear your browser’s cache. (Methods will vary depending on your browser.) Once cleared, try logging in again.

Still having issues? Check out our FAQ about logging in.


You get the error message “Your session expired, please sign in again to continue.”

Your account is already confirmed. Go to TED.com to see if you’re logged in. You’ll know you’re logged in if the ‘Log in’ button in the upper right-hand corner has been replaced with an image place-holder.

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